Privacy Policy
Last updated: 12/3/2025
Rupenzo (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, app, or AI Sound Box.
1. Information We Collect
We collect:
a) Personal Information
- Name, phone number, email
- KYC details (if applicable)
- Address and ID proof (for credit feature)
b) Financial & Transaction Data
- Payments, EMIs, investment activity
- UPI notifications (for Sound Box features)
- Transaction IDs and timestamps
c) Device & Usage Data
- Device information
- IP address and location (approximate)
- App usage patterns
- Voice queries made on the AI Sound Box
2. How We Use Your Information
We use your data to:
- Provide credit, EMI, AI insights, and investment services
- Improve app performance and features
- Prevent fraud and ensure payment security
- Offer personalized recommendations
- Communicate updates, alerts, and support messages
We never sell your personal data.
3. How We Protect Your Data
- Industry-standard encryption
- Secure servers and access controls
- Regular audits
- Limited employee access
4. Sharing of Information
We may share data only with:
- Payment partners
- Banks/NBFCs (for credit services)
- KYC verification partners
- Technology vendors who assist our systems
They must follow strict privacy agreements.
5. Your Rights
You may:
- Access your data
- Request correction or deletion
- Withdraw consent
- Ask questions anytime via support
6. Changes to This Policy
We may update the Privacy Policy occasionally. Changes will be notified on our website/app.
7. Contact Us
For privacy concerns:
support@rupenzo.com